Your Next Career Adventure Starts Here
Be part of SuccessLink Outsourcing in the Philippines, where your contributions help businesses succeed and your skills thrive.
IMMEDIATE HIRING
Customer Service Representative – Voice Account (10 Openings)
- Location: Ortigas, Pasig City
- Work Setup: 100% Onsite
SuccessLink Outsourcing is currently seeking Customer Service Representatives to support our US-based clients through a voice account. This role is highly communication-focused, requiring consistent interaction with customers via phone.
We are looking for professionals who demonstrate exceptional English communication skills, with clarity, confidence, and a neutral accent. Candidates must be able to deliver clear, professional conversations and effectively represent client brands in every interaction.
Qualifications
- Minimum of 1 year customer service experience (BPO voice account experience preferred)
- Neutral accent with clear and professional speech delivery
- Strong active listening, comprehension, and verbal articulation skills
- Ability to communicate naturally and effectively without heavy regional accent
- Written English proficiency is an advantage
- Willingness to work on shifting schedules
- Must be available to start immediately
- Excellent English verbal communication skills (primary requirement)
Why work with SLO?
- Competitive and performance-driven compensation package
- Professional and supportive work environment
- Opportunity to work with US-based clients and gain global exposure
- Clear career growth and advancement opportunities
IMMEDIATE HIRING
Job Title: Customer Service Representative – Voice (Bank Fraud Investigation)
- Location: Ortigas, Pasig City
- Work Setup: 100% Onsite
SuccessLink Outsourcing is looking for a Customer Service Representative (Voice) with experience in bank fraud investigation. If you have strong communication skills and enjoy helping customers resolve critical financial concerns, we would love to hear from you.
Key Responsibilities
- Handle inbound and outbound customer service calls related to bank fraud investigation
- Assist customers in reviewing and resolving suspicious or fraudulent transactions
- Document customer interactions accurately and follow investigation protocols
- Provide clear and professional communication while maintaining customer trust
- Work closely with internal teams to ensure timely resolution of fraud cases
Qualifications
- At least 1 year of experience in the BPO industry
- Experience in bank fraud investigation or financial account support is preferred
- Strong English communication skills (B1–C2 level preferred)
- Senior High School or College graduates are welcome to apply
- Ability to work onsite in Ortigas, Pasig
Compensation
Salary: PHP 29,000 – PHP 32,000 per month
Benefits
- Medicard VIP HMO with 1 dependent
- Competitive compensation package
“We’ve seen a major improvement in customer retention since outsourcing our support with SuccessLink.”
David L., SaaS Founder
Let’s Take Your Business to the Next Level
Outsourcing isn’t just about reducing costs—it’s about
UNLOCKING GROWTH, EFFICIENCY, AND BUSINESS SUCCESS.
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